Privacy Policy
We appreciate the trust you place in EventJoy, LLC (“EventJoy”), and we are committed to respecting your privacy and the security of your personal information. This Privacy Policy (this “Policy”) explains how we collect, process, and use information that you provide to EventJoy through any means, including any information that we receive via our website, digital and print communications, and social media accounts. This Policy also describes how you may access, correct, and limit the use of your personal information maintained by EventJoy. For purposes of this Policy, personal information shall mean any information relating to an identified or identifiable natural person.
ACCEPTANCE OF POLICY
By using our website, digital and print communications, social media accounts, or mobile applications, you agree to be bound our Privacy Policy. If you do not agree to these terms, please do not access our website or utilize our other applications, accounts, or communications. EventJoy reserves the right to change the Privacy Policy, at any time, in its sole discretion. Any such change will be effective immediately upon posting to EventJoy’s website. Your continued use of our website and other communication media constitutes your acceptance and agreement to be bound by the updated Privacy Policy.
INFORMATION WE COLLECT
When you visit the EventJoy website or otherwise communicate with us, we collect certain information about you. This includes personally identifiable information that you choose to provide to EventJoy and non-personally identifiable information that is automatically collected, such as cookies, and website analytic information.
We may collect personally identifiable information from you such as your first and last name, email address, telephone number, details about your event, and other identifying information that may be necessary to communicate with you. Your provision of such personal information is completely voluntary and collected when you inquire about our services.
We maintain the data that you provide us in a secure database.
We also gather information about how visitors navigate through our website by using clickstream data gathered with “cookies” and/or other online tools such as “pixel tags” and Google Analytics. See Cookies and Pixel Tags below for further information.
WHAT DO WE USE YOUR INFORMATION FOR?
At EventJoy, we always want to provide you with the best possible experience and fulfill your needs exactly as you've requested. In order to do this, we collect information that allows us to:
- Provide the services you request;
- Contact you about an inquiry you have made regarding our services;
- Send you EventJoy email updates, newsletters, and other internet- or mail-based communications;
- Customize our communications to you;
- Communicate with you about our services and provide customer service support to you; and
- Market our services to you
INFORMATION WE SHARE WITH OTHERS AND YOUR PRIVACY RIGHTS
We do not sell to, trade to, or otherwise allow outside parties to use, for their own purposes, your personally identifiable information. We may share your personal information with third parties when required to do so by law and in order to process information or provide services on our behalf.
YOUR CHOICES ABOUT COMMUNICATION FROM EVENTJOY
We offer choices about the types of information you receive from us. If you prefer not to receive email updates from us or otherwise desires to access, correct, or delete the information that EventJoy has about you please follow the unsubscribe using the link provided in each edition of the email.
Please be sure to provide us your exact name and email address so that we can be sure to identify you correctly. We may not be able to accommodate access, correction, or deletion requests to the extent it is necessary to continue to retain your information as required by law or our other obligations.
HOW WE USE YOUR PERSONAL INFORMATION FOR PROMOTIONAL COMMUNICATIONS
When you choose to provide us with your personally identifiable information, we will contact you as necessary to respond to a request for or inquiry about our services, or to provide ongoing customer service. We may also send promotional communications about products, special offers, services or events that we believe may be of interest to you. It is our intent to send promotional communication only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each email or other communication.
COOKIES, ANALYTICS PIXEL TAGS
A cookie is a small data file that is stored by your web browser on your computer. Cookies allow us to enhance and personalize your online experience, so that the information you receive is more relevant to you. If you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our website will not function properly when you view them.
Our website also uses Google Analytics, to help us analyze how our visitors interact with the site. Google Analytics utilizes cookies to gather information about your use of the website (including your IP address). This information will be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our benefit and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties when required to do so by law, or when such third parties process the information on Google’s behalf. Please note that Google Analytics utilizes a coding method to abbreviate IP addresses to prevent Google from individually identifying your visit to this website, meaning that Google cannot associate your IP address with any other data held by Google. By using this website without disabling cookies, you consent to use of your information through Google Analytics as described in this Policy.
We also use pixel tags – tiny graphic images – to tell us what parts of our website you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us. We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone but us.
LINKS TO OTHER SITES
Occasionally, we provide links on our website to other sites we think you will enjoy. These sites operate independently of EventJoy and have established their own privacy and security policies. EventJoy is not responsible for the privacy statements of other websites to which we may link, and EventJoy makes no representations whatsoever about other websites, including, but not limited to, websites that may contain a link to, or information about EventJoy. You should examine the privacy statements posted on those third-party websites to understand their procedures for collecting, using, and disclosing personal information. For the best online experience, we strongly encourage you to review these policies at any site you visit.
PRIVACY OF CHILDREN ON OUR WEBSITE
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
INFORMATION RETENTION AND PROTECTION
EventJoy will only retain the personal information collected from you for a limited period of time and only as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law. EventJoy recognizes and appreciates the importance of responsible use and protection of your information, and has implemented appropriate physical, technical, and managerial safeguards to protect your information, but no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
POLICY CHANGES
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our website. We encourage you to review our privacy policy periodically.
QUESTIONS OR COMMENTS?
We always welcome your questions and feedback. For privacy-related issues, please contact us at:
EventJoy, LLC
27106 E Oviatt Road
Unit 40360
Bay Village, OH 44140
hello@evntjoy.com
